mango Moby straight-fit jeans

At tjeans.store, your satisfaction is our top priority. If you are not happy with your purchase, you can return it within 7 days of delivery.

1. Return Eligibility

• You can return any product within 7 days of delivery.

• Returns are accepted only if the product is unused, unwashed, in original packaging, and with all tags attached.

2. Return Conditions

• Products must not be damaged, altered, or have any odors.

• Returns are valid only for defective items, wrong size, or incorrect products.

3. Return Process

1. Email us at: support@tjeans.store

2. Subject: “Return Request – Order #[Order Number]”

3. Include your Order Number, reason for return, and photos if the item is defective.

4. We will respond with return instructions and the return shipping address.

4. Return Shipping

• Customers are responsible for return shipping costs, except for defective or incorrect items, which will be covered by the store.

5. Refund / Replacement

• Once we receive and inspect the item, we will notify you.

• Refunds will be processed to the original payment method within 5–7 business days.

• You may also request a replacement item (subject to availability).

6. Contact
For assistance, email: support@tjeans.store